SHIPPING & RETURNS
SHIPPING POLICY
Welcome to our shipping policy! We take pride in carefully packaging and swiftly delivering your orders. We use environmentally friendly materials for packaging to ensure the safety of your items while reducing our carbon footprint. Our shipping costs are calculated at checkout based on the weight and destination of your order.
We strive to provide transparent and reliable shipping services to build trust with our customers.
RETURN & EXCHANGE POLICY
Our return & exchange policy is designed to give you peace of mind when making a purchase from Innate Candles. If you're not completely satisfied with your order, we offer a hassle-free return or exchange process. Simply contact our customer service team within 30 days of receiving your order, and we'll guide you through the next steps.
We are committed to ensuring your satisfaction and believe in the quality of our products. Your confidence in Innate Candles is our top priority.